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Privacy Policy

Effective date: March 2026 · Data controller: Voss Media House AS, Norway

We respect your privacy and comply with the EU General Data Protection Regulation (GDPR) and Norwegian personal data law. This policy explains what data we collect, why, and what rights you have.

1. Who is responsible for your data

Voss Media House AS
Norway
[email protected]

2. What data we collect and why

Data Purpose Legal basis
Email address Passwordless sign-in (OTP) Contract performance
Food logs, meal data, nutrition targets Core app functionality Contract performance
Workout data (manual or synced) Training-aware fueling targets Contract performance
Uploaded photos Nutrition extraction via AI; deleted after processing Contract performance
AI chat history Context for AI responses within a session Contract performance
Strava / TrainerRoad tokens and activity data Optional integrations you explicitly connect Consent
Billing information (name, card details via Stripe) Pro subscription processing Contract performance
Session cookie Keeping you logged in Strictly necessary

We do not collect data beyond what is listed above. We do not build advertising profiles or sell your data.

3. Cookies

VeloFuel currently uses one cookie: a session cookie (velofuel.sid) that keeps you signed in. It is strictly necessary for the service to function and does not require your consent.

We do not use analytics or advertising cookies at this time. If we introduce them in the future, we will update this policy and implement a proper consent mechanism before setting any such cookies.

4. Third-party processors

We share data with the following processors, only to the extent necessary to deliver the service:

  • MailerSend — delivers one-time login codes to your email.
  • Stripe — processes Pro subscription payments. We never see your full card number.
  • OpenAI — powers AI features (photo extraction, AI coach). Prompts include your food/workout context. OpenAI's data use is governed by their API data processing addendum.
  • Strava — syncs training data if you connect your account.
  • TrainerRoad — syncs training data if you connect your account.
  • MongoDB Atlas — hosts the database. Data is stored in the EU.

5. Data retention

  • Account data (email, logs, settings) is kept until you delete your account.
  • After account deletion, all personal data is purged within 30 days.
  • Uploaded photos are deleted immediately after nutrition extraction is complete.
  • Billing records may be retained longer to satisfy legal accounting obligations.

6. Your rights

Under GDPR you have the right to:

  • Access — request a copy of the data we hold about you.
  • Rectification — correct inaccurate data.
  • Erasure — delete your account and all associated data.
  • Portability — receive your data in a machine-readable format.
  • Restriction — ask us to pause processing in certain circumstances.
  • Withdraw consent — disconnect integrations (Strava, TrainerRoad) at any time from account settings.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Complaints

If you believe we are handling your data unlawfully, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

8. Changes to this policy

If we make material changes we will notify you by email before they take effect. The effective date at the top of this page always reflects the latest version.

Privacy questions? Contact us at [email protected]

Welcome to VeloFuel

Quick tour — you can reopen this anytime from the footer.

Welcome — here’s what VeloFuel helps you do

VeloFuel is built for endurance athletes who want consistent energy, better sessions, and less guesswork.

  • Turn workouts into practical fuel targets (before / during / after).
  • See what you need next, not just what you ate.
  • Build repeatable habits with meal timing and reminders.
Tip: You can reopen this tutorial anytime from the footer.

Today = your command center

Today brings your training and nutrition into one timeline so you can make the next decision quickly.

  • Meal slots guide your day (breakfast → evening).
  • Workout-linked meals (pre/post) appear when relevant.
  • The timeline reflects what’s planned vs what’s eaten.

The macro bar tells you “what’s left”

Don’t manually calculate. The macro bar is the fastest feedback loop in the app.

  • Green progress = you’re moving toward the day’s targets.
  • If carbs are behind, your next meal suggestions skew carb-friendly.
  • On hard days, targets adjust so you don’t underfuel your training.

Log meals fast (and adjust later)

Most of the app is designed for quick, “good enough” logging — accuracy can improve over time.

  • Tap a meal slot to add items.
  • Edit amounts if needed — your macro bar updates instantly.
  • Over time, you’ll reuse the same foods/meals and it becomes very fast.

Workouts change what “enough” looks like

Training drives fueling. VeloFuel uses workouts to shape targets and timing.

  • Hard sessions → higher carb needs.
  • Long sessions → during-fuel matters (not just meals).
  • Recovery is real: post-workout fueling helps tomorrow too.

Connect Strava (optional, recommended)

Strava reduces manual work and makes the app smarter about your training.

  • Sync workouts automatically.
  • Auto-fill parts of your profile (less setup effort).
  • Better day targets because workouts are accurate.

TrainerRoad = plan ahead (optional)

Planned workouts help you fuel proactively instead of reacting late.

  • See training load coming before the day starts.
  • Get pre/post meal guidance based on the plan.
  • Less “bonk prevention by luck”.

Meal reminders (optional)

Reminders help you hit timing — especially when you’re busy or training early/late.

  • Get a reminder ~15 minutes before planned meals.
  • They’re per device (enable on each device you use).
  • Great for consistency during heavy training blocks.

You can fine-tune later

Don’t get stuck in setup. Start using the app, then adjust as you learn.

  • Timezone + profile basics affect everything.
  • Account/Profile lets you update defaults and integrations.
  • If something looks wrong, it’s usually a timezone or profile detail.
First week goal: show up on Today and log meals around your key sessions.
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